What qualifies an order to be legitimate and illegitimate?
<font size="2" face="Verdana, Helvetica, sans-serif">http://board.spawn.com/forums/showthread.php?t=161324ragingdemon
Got this interesting tidbit from the Sports Board...
...after the Deion Sanders exclusive went on sale, for the brief time that the Spawn store was funcional, 6500 orders were processed; only 500 were deemed legitimate. Dang, I didn't realize the market for the sports exclusives was that huge! I mean, I realize that they're popular and all, but man....
What qualifies an order to be legitimate and illegitimate?
illegitimate orders are those placed by the same individual (either accidental or on purpose) where they have ordered more than the limit states per household
Ah.
Out of 6500... good God. [img]eek.gif[/img]
<font size="2" face="Verdana, Helvetica, sans-serif">I think it was a good day to be out, Dion! [img]wink.gif[/img]Dion Bozman
McFarlane Staff
Sanders: Day 2 information
--------------------------------------------------------------------------------
Hi, folks. Guess I picked a bad day to be sick yesterday, huh? Or maybe it was a good day
Anyway, here?s where we stand today, Tuesday, May 3 at roughly Noon Pacific time. As you no doubt know, we had a catastrophic server overload yesterday when the Deion Sanders exclusive was offered. After much discussion with our ecommerce provider, we ultimately had to take the store offline.
During the short time the server was functional, we took some 6,500 orders. Most of those were duplicate orders and are now being deleted. All told, less than 500 legitimate orders were placed. All of those orders will be honored; we will begin processing them today and those people should receive order confirmations ASAP. Those orders should begin shipping Wednesday, May 4.
Also note, the Club processing staff stayed late last night deleting any multiple charge issues customers may have encountered. Any multiple charges should now be rectified.
We have a master roster of customers who did get through at least a portion of the ordering process before the server timed out. We are rolling out a plan right now to contact those customers first with further instructions on this exclusive.
Once that process is complete, we have tentative plans to reopen the online store on Thursday, May 5; we will hopefully have some remaining Sanders stock to offer everyone else at that time.
Again, thank you very much for your patience and dedication. We understand how frustrating yesterday was for many of you. Believe me, it was just as frustrating for us. We are in the process of changing some of our procedures for online exclusives and will do our best to ensure a situation like this doesn?t happen again.
Dion
Yep, I had 32 orders from hitting F5 when it told me to refresh, lol. All have been cancelled, but I have been given the secret website info to re-order them tomorrow, muhahahahahaha.
Cool for you 316what -
I never reached that point in the process before they shut the server down
I didn't even bother to try when it first went live.... looks like I made the right choice! [img]wink.gif[/img]
I went in about an hour ago and placed an order fro one each - went through like a charm.
Now to see if they actually ship [img]wink.gif[/img]
No matter - only future trade bait for me, nothing else.
how? where? the store is still down and i get an under construction screen on the link they sent?
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